"Pharma CRM is a Windows-based pharmaceutical business management software designed to help pharmaceutical companies manage their business operations, customer relationships, sales activities, records, and workflows through a unified desktop application."
Electron & React client. Sub-second response without browser tab clutter.
Reps dial leads without ever seeing or exporting direct mobile numbers.
Automated objection scripts, pitch formulas & lead qualification.
Strict cryptographic boundaries. No cross-pharma company visibility.
PharmaCRM is installed and operated locally on Windows workstations by authorized pharmaceutical sales teams and managers. The software connects securely to dedicated backend services for multi-user coordination. It is commercial productivity software, not a payment application.
Sales managers track live company intake, overdue follow-up queues, pipeline valuation, and execution momentum.
Distributor inquiry desk with workload chips, pipeline stages (New to Negotiation), and territory filters.
Assists sales reps with automated stage updates, morning briefings, and WhatsApp pitch formulas.
Enforced RFC 6238 authenticator setup (Google/Microsoft Auth) safeguarding lead books from credential compromise.
Native Windows client window with Cloud Connected health check, tenant isolation, and session controls.
From initial consultation to daily representative operations, here is the exact 6-step lifecycle for our software customers:
The customer registers through our priority application form or contacts our sales desk directly via email or phone to discuss their sales team size and pharmaceutical product portfolio.
Based on active calling representatives, the customer selects their commercial tier: Starter PCD (5 Reps), Growth (10 Reps), Scale (15 Reps), or Enterprise (20+ Reps). All features are included in every tier.
An official proforma invoice and secure payment instructions are dispatched to the customer's registered corporate email outlining the 1-year license terms and renewal policy.
The customer completes payment securely through the authorized payment gateway (e.g. Razorpay) using UPI, NetBanking, Debit Card, or Corporate Credit Card with zero credential storage.
Our deployment desk provisions the isolated company database, generates the tenant code, issues administrative credentials, and provides the secure Windows installer package.
The customer receives ongoing technical support, administrator walkthroughs, daily encrypted backups, and regular Windows software updates throughout their active subscription.
In pharmaceutical PCD franchise distribution, customer databases are often stolen when reps resign. PharmaCRM's proprietary Number Shield™ eliminates data theft forever through architectural protection:
+91 98****3210. Even inspect-element and browser memory tools cannot read real numbers.
PCD Franchise Inquiry • Antibiotics & Pediatric Portfolio
Your representatives don't just log calls. PharmaCRM's AI Companion assists them live during conversations—handling pricing objections, proposing monopoly terms, and generating WhatsApp follow-up drafts in seconds.
When a distributor complains about high minimum order quantities or lower margins than competitors, reps click AI Suggest to instantly receive clinical efficacy rebuttals and scheme profit breakdowns.
Immediately after hanging up a call, the AI formats a tailored WhatsApp follow-up message with product brochures, price lists, and district monopoly proposals ready to send in 1 click.
Automatically calculates a 0–100 Qualification Index based on wholesale drug license status (DL 20B/21B), GST readiness, investment capital, and previous pharmaceutical experience.
Every license includes the complete Windows desktop application, Number Shield™ contact protection, AI Copilot v2, Android SIM Gateway, Team Chat, and dedicated cloud hosting.
Ideal for emerging PCD pharma franchises and regional distributors.
Designed for active calling teams covering multiple Indian states.
For pharma manufacturers with multi-division calling desks.
For large pharmaceutical companies with pan-India distribution.
All published plans represent a 1-Year Commercial Software License. Renewal fees are billed annually in advance. If an account is not renewed by the anniversary date, it enters an active 14-day read-only grace period (allowing data export), followed by temporary cloud synchronization suspension until renewed. No penalty fees apply for reactivation. Full details are available in our Subscription & Renewal Policy.
Customers may pay for genuine software subscriptions and services using payment methods made available by our authorized payment gateway partners.
All commercial transactions are processed through authorized payment gateway service providers (such as Razorpay, subject to approval and integration) adhering to global PCI-DSS Level 1 compliance standards.
We do NOT collect, view, or store credit/debit card numbers, CVVs, UPI PINs, or banking passwords on our servers. All sensitive financial authentication occurs directly within the gateway's encrypted checkout interface.
Payments are accepted strictly for legitimate commercial software subscriptions, licenses, and onboarding services. An official invoice with transaction reference is issued automatically for every payment.
PharmaCRM is a specialized B2B desktop application with dedicated multi-tenant cloud partitioning. To ensure zero cross-company contamination and verify pharmaceutical license credentials, each client organization is issued an isolated database tenant, custom company code, and dedicated onboarding key. We configure your company's secure environment before dispatching your Windows client installer.
No. Number Shield™ uses server-side masking. The real phone number is never transmitted in raw text to the representative's desktop client. When the representative triggers a call, the command is securely routed through our backend directly to the paired Android Gateway. Even inspecting the DOM or memory yields only masked strings like +91 98****3210.
In India, commercial telecom operators (Jio, Airtel, Vi) provide unlimited domestic calling for just ₹299/month on prepaid SIMs. Our companion Android app connects securely via encrypted WebSockets to your PharmaCRM cloud server. When a representative clicks "Dial" in their desktop CRM, the phone triggers the call over the unlimited SIM while keeping the contact number hidden behind our In-Call Privacy Shield.
Never. Each company tenant is strictly isolated by cryptographic boundaries and database row-level security. Your pricing formulas, distributor lists, doctor contacts, and product compositions are accessible exclusively by your authorized company administrators.
Company Admins can reassign individual leads or entire territories in one click. The reassigned records immediately disappear from the previous representative's desktop workspace, follow-up queues, and work history. Their desktop session can also be revoked instantly by the administrator.
The low annual renewal (starting from ₹3,999/yr for 5 reps) covers your dedicated PostgreSQL cloud database hosting, daily automated backups, AI model updates, security maintenance, and desktop software version upgrades. Full terms are in our Subscription & Renewal Policy.
Join leading pharmaceutical manufacturers, PCD distributors, and marketing networks running their sales operations on PharmaCRM.